How to get the trust of customers in the first cooperation
How to get the trust of customers in the first cooperation
Foreign customers purchase industrial
machines, which factors are the most important points of the transaction. Now
with the light energy of our company. Cali manufacturer in Los Angeles, the
company needs to purchase White winter fir scented ornaments round bottle
labeling machine. 25ml plastic bottle with 6 wooden sticks.
Excavating the problems faced by customers:
not procured in China; the previous procurement method was purchased at Yibei;
the production cycle of the machine; machine suitability
In the face of these problems, we give
professional feedback as soon as possible.
1. Offer the customer the suitable proposal.
At present, the customer has a top sticker label applicator and a set of bottle clamping mechanism. Our engineers use
cad to make layout drawings. It includes feeding turntable, conveying, inkjet
coder, round bottle labeling machine (full circle), top surface label equipment,
square collection table. The size, configuration of machine is available. Regardless
of whether the customer is a professional buyer, we make plans and details in
advance.
2. The customer's existing problems are as
below. The bottle's center of gravity is not balanced, How we ensure the stability
of the machine labeling; the two ends of the label are aligned; the speed
reaches 120 bottles per minute. Engineers get samples (bottles, label rolls, etc.).
The star labeler improve the labeling speed more than 120 bottles per minute.
3. Consider the production cycle as long as
10 days, the machine is shipped by air. Considering this situation, we have
verified with the production department that the raw materials are scheduled in
advance. The production schedule will be shifted to three shifts.
This labeling production line, with our
joint efforts, successfully entered into an order with the first-time customer.